Industry: Information Technology
MetricNet is the global leader in IT service and support benchmarking. More than half of the FORTUNE 500 rely on MetricNet benchmarks to improve and optimize their performance. MetricNet is the first, and still the only company to offer downloadable service desk and desktop support benchmarks from their website. With a global benchmarking database of more than 4,000 IT service and support benchmarks, MetricNet has the most comprehensive database of process and performance metrics in the industry.