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Apr 16, 2024
MetricNet
@MetricNet Join us Thursday, April 18, 2024 at 2PM EDT as we reveal 5 strategic approaches to rapidly improve your Contact Center’s efficiency. Register here: https://t.co/5dKPglB8ZR #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…8ZR #ContactCenter #CallCenter #CCTR
@MetricNet Join us Thursday, April 18, 2024 at 2PM EDT as we reveal 5 strategic approaches to rapidly improve your Contact Center’s efficiency. Register here: https://t.co/5dKPglB8ZR #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…8ZR #ContactCenter #CallCenter #CCTR
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Mar 28, 2024
Mastering #AI Metrics in IT Service and Support #ITSM
Mastering #AI Metrics in IT Service and Support #ITSM The metrics in an AI/ML environment are very different than legacy ...
Tweeted
Mar 11, 2024
MetricNet
@MetricNet Join us March 14, 2024 at 2:00PM EDT as we reveal 5 simple hacks to rapidly enhance your Service Desk’s performance in 2024! Register Now: https://t.co/Nr45cxRRi6 #ITSM #ServiceDesk #ServiceManagemebrighttalk.com/webcast/12683/…i6 #ITSM #ServiceDesk #ServiceManagement
@MetricNet Join us March 14, 2024 at 2:00PM EDT as we reveal 5 simple hacks to rapidly enhance your Service Desk’s performance in 2024! Register Now: https://t.co/Nr45cxRRi6 #ITSM #ServiceDesk #ServiceManagemebrighttalk.com/webcast/12683/…i6 #ITSM #ServiceDesk #ServiceManagement
Tweeted
Feb 12, 2024
MetricNet
@MetricNet Join us for a NEW webcast on Feb 15 at 2 PM EST! Uncover secrets of successful IT support & contact center outsourcing. 📈 ✅ Outsource vs. Insource ✅ Avoid pitfalls ✅ Drive performance Register now! https://t.co/Sgq66n6hNu #Outsourcing #ITSupport #ITSM #Contbrighttalk.com/webcast/12683/…gq66n6hNu #Outsourcing #ITSupport #ITSM #ContactCenter
@MetricNet Join us for a NEW webcast on Feb 15 at 2 PM EST! Uncover secrets of successful IT support & contact center outsourcing. 📈 ✅ Outsource vs. Insource ✅ Avoid pitfalls ✅ Drive performance Register now! https://t.co/Sgq66n6hNu #Outsourcing #ITSupport #ITSM #Contbrighttalk.com/webcast/12683/…gq66n6hNu #Outsourcing #ITSupport #ITSM #ContactCenter
Tweeted
Feb 7, 2024
MetricNet
@MetricNet Explore the impact of benchmarking in different sectors. From airlines to banking, our case studies offer insights into real-world applications. Visit: https://t.co/K4JgPL5GGx #Benchmarking #BusinessInsightsmetricnet.com/casestudies/ #Benchmarking #BusinessInsights
@MetricNet Explore the impact of benchmarking in different sectors. From airlines to banking, our case studies offer insights into real-world applications. Visit: https://t.co/K4JgPL5GGx #Benchmarking #BusinessInsightsmetricnet.com/casestudies/ #Benchmarking #BusinessInsights
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Feb 1, 2024
MetricNet
@MetricNet 🚀 Join @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Now: https://t.co/m4qdiOq2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI in @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Noservicedeskinstitute.com/event/ai-horiz…2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI #D3q
@MetricNet 🚀 Join @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Now: https://t.co/m4qdiOq2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI in @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Noservicedeskinstitute.com/event/ai-horiz…2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI #D3q
Tweeted
Jan 24, 2024
MetricNet
@MetricNet I'm speaking at SupportWorld Live 2024! Come see my session. Use promo code: JOINME to save $400 on your registration. See you there! https://t.co/CIuxfm2WX5 #SupportWorld #SupportWorldLiveinvt.io/1txbbg6bvfk #SupportWorld #SupportWorldLive
@MetricNet I'm speaking at SupportWorld Live 2024! Come see my session. Use promo code: JOINME to save $400 on your registration. See you there! https://t.co/CIuxfm2WX5 #SupportWorld #SupportWorldLiveinvt.io/1txbbg6bvfk #SupportWorld #SupportWorldLive
Tweeted
Jan 16, 2024
MetricNet
@MetricNet 🚀 Elevate Your Contact Center in 2024! Join us on Jan 18, 2 PM EST. Discover powerful dashboard & performance optimization techniques for your contact center. Don't miss out on practical tips and insights. Register Now! https://t.co/vo0smrHc3j #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…c3j #ContactCenter #CallCenter #CCTR
@MetricNet 🚀 Elevate Your Contact Center in 2024! Join us on Jan 18, 2 PM EST. Discover powerful dashboard & performance optimization techniques for your contact center. Don't miss out on practical tips and insights. Register Now! https://t.co/vo0smrHc3j #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…c3j #ContactCenter #CallCenter #CCTR
Tweeted
Dec 11, 2023
MetricNet
@MetricNet Join us tomorrow at 2PM EST for a comprehensive demonstration of our Service Desk Benchmark & Performance Optimizer! https://t.co/9XR5uMBMzt #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metricsbrighttalk.com/webcast/12683/… #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metrics
@MetricNet Join us tomorrow at 2PM EST for a comprehensive demonstration of our Service Desk Benchmark & Performance Optimizer! https://t.co/9XR5uMBMzt #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metricsbrighttalk.com/webcast/12683/… #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metrics
Tweeted
Nov 14, 2023
MetricNet
@MetricNet Join us this Thursday, November 16, 2023 at 2PM EST for one of our most requested webcasts - Benchmarking Roundup: Summary of 2023 IT Service and Support Benchmarks! Register Now: https://t.co/g7fGDnXbBm #ITSM #Benchmarking #Metrics #KPIs #ITServiceManagebrighttalk.com/webcast/12683/…bBm #ITSM #Benchmarking #Metrics #KPIs #ITServiceManagement
@MetricNet Join us this Thursday, November 16, 2023 at 2PM EST for one of our most requested webcasts - Benchmarking Roundup: Summary of 2023 IT Service and Support Benchmarks! Register Now: https://t.co/g7fGDnXbBm #ITSM #Benchmarking #Metrics #KPIs #ITServiceManagebrighttalk.com/webcast/12683/…bBm #ITSM #Benchmarking #Metrics #KPIs #ITServiceManagement
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Oct 26, 2023
MetricNet's Instant Benchmark Demo - Downloadable Contact Center Benchmarking Tool
MetricNet's Instant Benchmark Demo - Downloadable Contact Center Benchmarking Tool
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Oct 26, 2023
MetricNet's Instant Benchmark Demo - Downloadable Service Desk Benchmarking Tool
MetricNet's Instant Benchmark Demo - Downloadable Service Desk Benchmarking Tool
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Aug 4, 2023
ITSM Podcast Episode 5 The Transformation of IT Service Management with Jeff Rumburg and Ben Brennan
ITSM Podcast Episode 5 The Transformation of IT Service Management with Jeff Rumburg and Ben Brennan Welcome to our lates ...
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Jul 28, 2023
ITSM Podcast Episode 4 - The Current State of AI ML in ITSM with Jeff Rumburg and Sebastien Adjiman
ITSM Podcast Episode 4 - The Current State of AI ML in ITSM with Jeff Rumburg and Sebastien Adjiman Welcome to another ep ...
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Jul 21, 2023
The ITSM Podcast Episode 3 Modernizing the Service Portal Experience Jeff Rumburg & Phyllis Drucker
The ITSM Podcast Episode 3 Modernizing the Service Portal Experience Jeff Rumburg & Phyllis Drucker Join us in this enlig ...
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Jul 13, 2023
The ITSM Podcast Episode 2 The Future of IT Support with Jeff Rumburg & John Custy
The ITSM Podcast Episode 2 The Future of IT Support with Jeff Rumburg & John Custy Welcome to the second episode of our ...
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Jun 9, 2023
The ITSM Podcast - Episode 1 The Current State of IT Support with Jeff Rumburg & Roy Atkinson
The ITSM Podcast - Episode 1 The Current State of IT Support with Jeff Rumburg & Roy Atkinson Join us in our latest podca ...
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Apr 17, 2023
Enterprise Service Desk | The Greatest Career Opportunity in a Generation!
Enterprise Service Desk | The Greatest Career Opportunity in a Generation! Learn more about the local Sacramento and San ...