Social Wire
Tweeted
Apr 29, 2024
MetricNet
@MetricNet Attending @ThinkHDI #SupportWorld this week? Here are some Tuesday sessions you won't want to miss! 201: The Forgotten Experience with @RaeAnnBruno 303: The Zero Touch Service Desk: Myth or Reality? with Jeff Rumburg #ITSM #ZeroTouch #CustomerExperience #EmployeeExperience@ThinkHDI #SupportWorld this week? Here are some Tuesday sessions you won't want to miss! 201: The Forgotten Experience with @RaeAnnBruno 303: The Zero Touch Service Desk: Myth or Reality? with Jeff Rumburg #ITSM #ZeroTouch #CustomerExperience #EmployeeExperience
@MetricNet Attending @ThinkHDI #SupportWorld this week? Here are some Tuesday sessions you won't want to miss! 201: The Forgotten Experience with @RaeAnnBruno 303: The Zero Touch Service Desk: Myth or Reality? with Jeff Rumburg #ITSM #ZeroTouch #CustomerExperience #EmployeeExperience@ThinkHDI #SupportWorld this week? Here are some Tuesday sessions you won't want to miss! 201: The Forgotten Experience with @RaeAnnBruno 303: The Zero Touch Service Desk: Myth or Reality? with Jeff Rumburg #ITSM #ZeroTouch #CustomerExperience #EmployeeExperience
Tweeted
Apr 16, 2024
MetricNet
@MetricNet Join us Thursday, April 18, 2024 at 2PM EDT as we reveal 5 strategic approaches to rapidly improve your Contact Center’s efficiency. Register here: https://t.co/5dKPglB8ZR #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…8ZR #ContactCenter #CallCenter #CCTR
@MetricNet Join us Thursday, April 18, 2024 at 2PM EDT as we reveal 5 strategic approaches to rapidly improve your Contact Center’s efficiency. Register here: https://t.co/5dKPglB8ZR #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…8ZR #ContactCenter #CallCenter #CCTR
Uploaded
Mar 28, 2024
Mastering #AI Metrics in IT Service and Support #ITSM
Mastering #AI Metrics in IT Service and Support #ITSM The metrics in an AI/ML environment are very different than legacy ...
Tweeted
Mar 11, 2024
MetricNet
@MetricNet Join us March 14, 2024 at 2:00PM EDT as we reveal 5 simple hacks to rapidly enhance your Service Desk’s performance in 2024! Register Now: https://t.co/Nr45cxRRi6 #ITSM #ServiceDesk #ServiceManagemebrighttalk.com/webcast/12683/…i6 #ITSM #ServiceDesk #ServiceManagement
@MetricNet Join us March 14, 2024 at 2:00PM EDT as we reveal 5 simple hacks to rapidly enhance your Service Desk’s performance in 2024! Register Now: https://t.co/Nr45cxRRi6 #ITSM #ServiceDesk #ServiceManagemebrighttalk.com/webcast/12683/…i6 #ITSM #ServiceDesk #ServiceManagement
Tweeted
Feb 12, 2024
MetricNet
@MetricNet Join us for a NEW webcast on Feb 15 at 2 PM EST! Uncover secrets of successful IT support & contact center outsourcing. 📈 ✅ Outsource vs. Insource ✅ Avoid pitfalls ✅ Drive performance Register now! https://t.co/Sgq66n6hNu #Outsourcing #ITSupport #ITSM #Contbrighttalk.com/webcast/12683/…gq66n6hNu #Outsourcing #ITSupport #ITSM #ContactCenter
@MetricNet Join us for a NEW webcast on Feb 15 at 2 PM EST! Uncover secrets of successful IT support & contact center outsourcing. 📈 ✅ Outsource vs. Insource ✅ Avoid pitfalls ✅ Drive performance Register now! https://t.co/Sgq66n6hNu #Outsourcing #ITSupport #ITSM #Contbrighttalk.com/webcast/12683/…gq66n6hNu #Outsourcing #ITSupport #ITSM #ContactCenter
Tweeted
Feb 7, 2024
MetricNet
@MetricNet Explore the impact of benchmarking in different sectors. From airlines to banking, our case studies offer insights into real-world applications. Visit: https://t.co/K4JgPL5GGx #Benchmarking #BusinessInsightsmetricnet.com/casestudies/ #Benchmarking #BusinessInsights
@MetricNet Explore the impact of benchmarking in different sectors. From airlines to banking, our case studies offer insights into real-world applications. Visit: https://t.co/K4JgPL5GGx #Benchmarking #BusinessInsightsmetricnet.com/casestudies/ #Benchmarking #BusinessInsights
Tweeted
Feb 1, 2024
MetricNet
@MetricNet 🚀 Join @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Now: https://t.co/m4qdiOq2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI in @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Noservicedeskinstitute.com/event/ai-horiz…2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI #D3q
@MetricNet 🚀 Join @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Now: https://t.co/m4qdiOq2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI in @sdi_institute on March 21st for an exploration into AI orchestration, automation, and more at our online AI event! Register Noservicedeskinstitute.com/event/ai-horiz…2aj #AIOrchestration #AutomationRevolution #GenerativeAI #ConversationalAI #D3q
Tweeted
Jan 24, 2024
MetricNet
@MetricNet I'm speaking at SupportWorld Live 2024! Come see my session. Use promo code: JOINME to save $400 on your registration. See you there! https://t.co/CIuxfm2WX5 #SupportWorld #SupportWorldLiveinvt.io/1txbbg6bvfk #SupportWorld #SupportWorldLive
@MetricNet I'm speaking at SupportWorld Live 2024! Come see my session. Use promo code: JOINME to save $400 on your registration. See you there! https://t.co/CIuxfm2WX5 #SupportWorld #SupportWorldLiveinvt.io/1txbbg6bvfk #SupportWorld #SupportWorldLive
Tweeted
Jan 16, 2024
MetricNet
@MetricNet 🚀 Elevate Your Contact Center in 2024! Join us on Jan 18, 2 PM EST. Discover powerful dashboard & performance optimization techniques for your contact center. Don't miss out on practical tips and insights. Register Now! https://t.co/vo0smrHc3j #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…c3j #ContactCenter #CallCenter #CCTR
@MetricNet 🚀 Elevate Your Contact Center in 2024! Join us on Jan 18, 2 PM EST. Discover powerful dashboard & performance optimization techniques for your contact center. Don't miss out on practical tips and insights. Register Now! https://t.co/vo0smrHc3j #ContactCenter #CallCenter #Cbrighttalk.com/webcast/12683/…c3j #ContactCenter #CallCenter #CCTR
Tweeted
Dec 11, 2023
MetricNet
@MetricNet Join us tomorrow at 2PM EST for a comprehensive demonstration of our Service Desk Benchmark & Performance Optimizer! https://t.co/9XR5uMBMzt #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metricsbrighttalk.com/webcast/12683/… #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metrics
@MetricNet Join us tomorrow at 2PM EST for a comprehensive demonstration of our Service Desk Benchmark & Performance Optimizer! https://t.co/9XR5uMBMzt #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metricsbrighttalk.com/webcast/12683/… #servicemanagement #servicedesk #benchmarking #performanceoptimization #kpis #metrics
Uploaded
Oct 26, 2023
MetricNet's Instant Benchmark Demo - Downloadable Contact Center Benchmarking Tool
MetricNet's Instant Benchmark Demo - Downloadable Contact Center Benchmarking Tool
Uploaded
Aug 4, 2023
ITSM Podcast Episode 5 The Transformation of IT Service Management with Jeff Rumburg and Ben Brennan
ITSM Podcast Episode 5 The Transformation of IT Service Management with Jeff Rumburg and Ben Brennan Welcome to our lates ...
Uploaded
Jul 28, 2023
ITSM Podcast Episode 4 - The Current State of AI ML in ITSM with Jeff Rumburg and Sebastien Adjiman
ITSM Podcast Episode 4 - The Current State of AI ML in ITSM with Jeff Rumburg and Sebastien Adjiman Welcome to another ep ...
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Jul 21, 2023
The ITSM Podcast Episode 3 Modernizing the Service Portal Experience Jeff Rumburg & Phyllis Drucker
The ITSM Podcast Episode 3 Modernizing the Service Portal Experience Jeff Rumburg & Phyllis Drucker Join us in this enlig ...
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Jul 13, 2023
The ITSM Podcast Episode 2 The Future of IT Support with Jeff Rumburg & John Custy
The ITSM Podcast Episode 2 The Future of IT Support with Jeff Rumburg & John Custy Welcome to the second episode of our ...
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Jun 9, 2023
The ITSM Podcast - Episode 1 The Current State of IT Support with Jeff Rumburg & Roy Atkinson
The ITSM Podcast - Episode 1 The Current State of IT Support with Jeff Rumburg & Roy Atkinson Join us in our latest podca ...
Uploaded
Apr 17, 2023
Enterprise Service Desk | The Greatest Career Opportunity in a Generation!
Enterprise Service Desk | The Greatest Career Opportunity in a Generation! Learn more about the local Sacramento and San ...
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Mar 20, 2023
Know Your Benchmarks Service Desk and Desktop Benchmarks from 2023
Know Your Benchmarks Service Desk and Desktop Benchmarks from 2023 For more insightful content, join the HDI Virtual Chap ...